
The code is emailed the moment you register. If it is not in your inbox, check the spam or junk folder before anything else.
Send another
Go to the verification page and use Send another code.
The account service sends one message per address per minute and quietly ignores anything sent inside that window, so asking three times in a row gets you one email, not three. Wait a full minute between attempts.
Still nothing
- Check the address you typed. A code cannot arrive at an address with a typo in it.
- Try a different provider if you can. Some mail hosts drop mail from new domains.
- Raise a ticket and tell us the address you used. Do not include the code itself, and never include your password.
What it looks like when it worked
The verification page says the email is verified and sends you to sign in.
Did this not help?
Raise a ticket and say what you already tried — it saves a round trip.
